Thanks Marc! Not only do you have to have the Primary Form set, but you have to have an entry point set on that form. I figured setting the Access Point for the app, and the a Primary Form was enough. And then you still have to set the Default Home Form in the server or the clients if you use something other than a "Home Page".
Thanks again, Brian -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Marc Simmons Sent: Thursday, June 21, 2007 7:28 AM To: [email protected] Subject: Re: Deployable Application Permissions Issue ------=_Part_83177_24679432.1182428873806 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit Content-Disposition: inline Cool. In the Application Properties on the Forms tab, do you have a primary form selected. I set an access point but left the Primary Form selection blank and got the same behavior that you did. However, when I set the Primary Form, the behavior changed to what I expected. Marc On 6/19/07, Brian Gillock <[EMAIL PROTECTED]> wrote: > > Marc, > From the application listed in the object list. > > I reread about applications and permissions last night and didn't > fine anything. Please help! :) > > Thanks, > Brian > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Marc Simmons > Sent: Tuesday, June 19, 2007 8:11 AM > To: [email protected] > Subject: Re: Deployable Application Permissions Issue > > ------=_Part_60361_19971289.1182258669057 > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > Content-Transfer-Encoding: 7bit > Content-Disposition: inline > > Brian, > > How did you create the shortcut... ie from a form, or from an application? > > Marc > > > On 6/18/07, Brian Gillock <[EMAIL PROTECTED]> wrote: > > > > ** > > > > Listers, > > > > I've been working on an application for a long while, > and > > only ever opened it up by opening the user tool, the object list, then > the > > apps "Home Page". It never occurred to me that, it would act any > > differently from a shortcut to the application. Now, I'm testing the > > application shortcut and it's not bringing up Primary Form. It pops > open > a > > default home page with the message no applications or entry > points. Under > > application properties there is a primary form set, and that primary > form > is > > added as an access point. Permissions are set for all roles for access. > > And the state of the app is maintenance (though I have tried production > as > > well). The groups are mapped to the roles. The primary form is also > set > > for entry point in search mode. If I put the user in the Administrators > > group, it opens the primary form, but in New mode. The users all work > fine > > if I go straight user tool and open the primary form from the object > list. > > > > > > > > Any help would be greatly appreciated! > > > > Thank you, > > > > Brian > > __20060125_______________________This posting was submitted with HTML in > > it___ > > > > > -- > Marc Simmons > Remedy Administrator > > "Everyday above ground is a good day... the rest is a choice!" > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the > Answers Are" > > ------=_Part_60361_19971289.1182258669057 > Content-Type: text/html; charset=ISO-8859-1 > Content-Transfer-Encoding: quoted-printable > Content-Disposition: inline > > ** > <div>Brian,</div> > <div> </div> > <div>How did you create the shortcut... ie from a form, or from an > applicat= > ion?</div> > <div> </div> > <div>Marc<br><br> </div> > <div><span class=3D"gmail_quote">On 6/18/07, <b > class=3D"gmail_sendername">= > Brian Gillock</b> <<a href=3D"mailto:[EMAIL PROTECTED] > ">b= > [EMAIL PROTECTED]</a>> wrote:</span> > <blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT: 1ex; MARGIN: 0px > 0= > px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">**=20 > <div bgcolor=3D"#ffffff"> > <div><font face=3D"Verdana" size=3D"2"> > <p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font > face=3D"Calibri">Li= > sters,</font></font></p> > <p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font > face=3D"Calibri">&n= > > bsp;  = > ; I've been working on an application for a long while, and > onl= > y ever opened it up by opening the user tool, the object list, then the > app= > s "Home Page". It never occurred to me that, it would act any > differe= > ntly from a shortcut to the application. Now, I'm testing the > applica= > tion shortcut and it's not bringing up Primary Form. It pops open a > d= > efault home page with the message no applications or entry points. > Un= > der application properties there is a primary form set, and that primary > fo= > rm is added as an access point. Permissions are set for all roles > for= > access. And the state of the app is maintenance (though I have > tried= > production as well). The groups are mapped to the roles. The > p= > rimary form is also set for entry point in search mode. If I put the > = > user in the Administrators group, it opens the primary form, but in New > mod= > e. The users all work fine if I go straight user tool and open > = > the primary form from the object list. > </font></font></p> > <p style=3D"MARGIN: 0in 0in 0pt"><font face=3D"Calibri" > size=3D"3"> </= > font></p> > <p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font > face=3D"Calibri">An= > y help would be greatly appreciated!</font></font></p> > <p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font > face=3D"Calibri">Th= > ank you,</font></font></p> > <p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font > face=3D"Calibri">Br= > > ian</font></font></p></font></div></div>__20060125_______________________Th= > is posting was submitted with HTML in it___ </blockquote></div><br><br > clea= > r=3D"all"> > <br>-- <br>Marc Simmons<br>Remedy Administrator<br><br>"Everyday > above= > ground is a good day... the rest is a choice!"=20 > __20060125_______________________This posting was submitted with HTML in > it___ > > ------=_Part_60361_19971289.1182258669057-- > > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.5.472 / Virus Database: 269.8.17/850 - Release Date: 6/15/2007 > 11:31 AM > > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > -- Marc Simmons Remedy Administrator "Everyday above ground is a good day... the rest is a choice!" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ------=_Part_83177_24679432.1182428873806 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Content-Disposition: inline ** <div>Cool. In the Application Properties on the Forms tab, do you have a primary form selected. I set an access point but left the Primary Form selection blank and got the same behavior that you did. However, when I set the Primary Form, the behavior changed to what I expected. </div> <div> </div> <div>Marc<br><br> </div> <div><span class="gmail_quote">On 6/19/07, <b class="gmail_sendername">Brian Gillock</b> <<a href="mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED] com</a>> wrote:</span> <blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Marc,<br> From the application listed in the object list.<br><br> I reread about applications and permissions last night and didn't <br>fine anything. Please help! :)<br><br>Thanks,<br>Brian<br><br>-----Original Message-----<br>From: Action Request System discussion list(ARSList)<br>[mailto:<a href="mailto:[email protected]";>[email protected]</a> ] On Behalf Of Marc Simmons<br>Sent: Tuesday, June 19, 2007 8:11 AM<br>To: <a href="mailto:[email protected]";>[email protected]</a><br>Subject: Re: Deployable Application Permissions Issue<br><br>------=_Part_60361_19971289.1182258669057 <br>Content-Type: text/plain; charset=ISO-8859-1; format=flowed<br>Content-Transfer-Encoding: 7bit<br>Content-Disposition: inline<br><br>Brian,<br><br>How did you create the shortcut... ie from a form, or from an application? <br><br>Marc<br><br><br>On 6/18/07, Brian Gillock <<a href="mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED] com</a>> wrote:<br>><br>> **<br>><br>> Listers,<br>><br>> &nbs p; I've been working on an application for a long while, and <br>> only ever opened it up by opening the user tool, the object list, then the<br>> apps "Home Page". It never occurred to me that, it would act any<br>> differently from a shortcut to the application. Now, I'm testing the <br>> application shortcut and it's not bringing up Primary Form. It pops open<br>a<br>> default home page with the message no applications or entry points. Under<br>> application properties there is a primary form set, and that primary form <br>is<br>> added as an access point. Permissions are set for all roles for access.<br>> And the state of the app is maintenance (though I have tried production as<br>> well). The groups are mapped to the roles. The primary form is also set <br>> for entry point in search mode. If I put the user in the Administrators<br>> group, it opens the primary form, but in New mode. The users all work<br>fine<br>> if I go straight user tool and open the primary form from the object list. <br>><br>><br>><br>> Any help would be greatly appreciated!<br>><br>> Thank you,<br>><br>> Brian<br>> __20060125_______________________This posting was submitted with HTML in<br>> it___<br><br> <br><br><br>--<br>Marc Simmons<br>Remedy Administrator<br><br>"Everyday above ground is a good day... the rest is a choice!"<br><br>_______________________________________________________ _____________________<br> ___<br>UNSUBSCRIBE or access ARSlist Archives at <a href="http://www.arslist.org";>www.arslist.org</a> ARSlist:"Where the<br>Answers Are"<br><br>------=_Part_60361_19971289.1182258669057<br>Content-Type: text/html; charset=ISO-8859-1 <br>Content-Transfer-Encoding: quoted-printable<br>Content-Disposition: inline<br><br>**<br><div>Brian,</div><br><div>&nbsp;&l t;/div><br><div>How did you create the shortcut... ie from a form, or from an applicat= <br>ion?</div><br><div>&nbsp;</div><br><div>Marc <br><br>&nbsp;</div><br><div><span class=3D"gmail_quote">On 6/18/07, <b class=3D"gmail_sendername">= <br>Brian Gillock</b> &lt;<a href=3D"mailto:<a href="mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED] com</a>">b=<br><a href="mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED] m </a></a>&gt; wrote:</span><br><blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT: 1ex; MARGIN: 0px 0=<br>px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">**=20<br><div bgcolor=3D"#ffffff"> <br><div><font face=3D"Verdana" size=3D"2"><br><p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font face=3D"Calibri">Li=<br>sters,</font></font></p& gt; <br><p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font face=3D"Calibri">&n=<br>bsp;&nbsp;&nbsp;&nbsp;& amp;nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb sp;&nbsp= <br>;&nbsp;&nbsp; I've been working on an application for a long while, and onl=<br>y ever opened it up by opening the user tool, the object list, then the app=<br>s "Home Page".&nbsp; It never occurred to me that, it would act any differe= <br>ntly from a shortcut to the application.&nbsp; Now, I'm testing the applica=<br>tion shortcut and it's not bringing up Primary Form.&nbsp; It pops open a d=<br>efault home page with the message no applications or entry points.&nbsp; Un= <br>der application properties there is a primary form set, and that primary fo=<br>rm is added as an access point.&nbsp; Permissions are set for all roles for=<br>access.&nbsp; And the state of the app is maintenance (though I have tried= <br>production as well).&nbsp; The groups are mapped to the roles.&nbsp; The p=<br>rimary form is also set for entry point in search mode.&nbsp; If I put the =<br>user in the Administrators group, it opens the primary form, but in New mod= <br>e.&nbsp; &nbsp;The users all work fine if I go straight user tool and open =<br>the primary form from the object list.<br></font></font></p><br><p style=3D"MARGIN: 0in 0in 0pt"><font face=3D"Calibri" size=3D"3">&nbsp;</= <br>font></p><br><p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font face=3D"Calibri">An=<br>y help would be greatly appreciated!</font></font></p> <br><p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font face=3D"Calibri">Th=<br>ank you,</font></font></p><br><p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font face=3D"Calibri">Br= <br>ian</font></font></p></font></div></div >__20060125_______________________Th=<br>is posting was submitted with HTML in it___ </blockquote></div><br><br clea=<br> r=3D"all"><br><br>-- <br>Marc Simmons<br>Remedy Administrator<br><br>&quot;Everyday above=<br>ground is a good day... the rest is a choice!&quot;=20<br>__20060125_______________________This posting was submitted with HTML in <br>it___<br><br>------=_Part_60361_19971289.1182258669057--<br><br><br><br> --<br>No virus found in this incoming message.<br>Checked by AVG Free Edition.<br>Version: 7.5.472 / Virus Database: 269.8.17/850 - Release Date: 6/15/2007 <br>11:31 AM<br><br>__________________________________________________________________ _____________<br>UNSUBSCRIBE or access ARSlist Archives at <a href="http://www.arslist.org";>www.arslist.org</a> ARSlist:"Where the Answers Are" <br></blockquote></div><br><br clear="all"><br>-- <br>Marc Simmons<br>Remedy Administrator<br><br>"Everyday above ground is a good day... the rest is a choice!" __20060125_______________________This posting was submitted with HTML in it___ ------=_Part_83177_24679432.1182428873806-- -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.17/850 - Release Date: 6/15/2007 11:31 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
