We don't use ITSM but you should be able to do this in the form called User. This is one of the base forms that is imported with the ARS layer, same as group. I would think that you should also have the 3 fixed licenses, incl the one that Demo is using, available to use. You will still be limited to the number of records that you can submit to each form.
Kind Regards, Basil Webster Siemens IT Solutions and Services (Pty) Ltd Remedy Developer Local Production Centre Infrastructure Operations Siemens Southern Africa Main : +27 11 652-2000 Direct : +27 11 652-7220 Fax : +27 11 6527501 Mobile : +27 82 4529389 E-mail : [EMAIL PROTECTED] www.siemens.co.za -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of South xie Sent: 22 June 2007 08:26 To: [email protected] Subject: SOS From A novice to ARSystem hello, When ARSystem is built up,there was only a user Demo. Where and how can I add,delete,modify users? And I have installed ITSM(Only helpdesk),but I have not config it yet, how to config it ?lots of thanks to you. -- View this message in context: http://www.nabble.com/SOS-From-A-novice-to-ARSystem-tf3963012.html#a1124 6869 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

