Dear Roseta,
Apart from all the other benefits of Multi tenancy, I have
particularly used multi tenancy to enforce row level security for our HR and
the security teams who had tickets which required to be hidden from other
support groups.
Regards,
Roney Samuel Varghese
On 6/23/07, roseta < [EMAIL PROTECTED]> wrote:
Hello,
I wanted to know if I change the tenancy mode form single to Multi what
are
the effects. in document it says:
single tenancy mode is required if you need unknown users to access the
ITSM
Requester console.
but who are unknown users. I thought unknown users are whom do not have
licence . but these users can login and see the request console if multi
tenancy is selected.
who are the unknown users exactly???
Regards,
Roseta
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