Thanks to all who replied... my apologies for the earlier email with no details. Problem was resolved by simply stopping/starting the BMC ArEmail Service.. I just couldn't tell it at first because the
Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: Tuesday, June 26, 2007 3:17 PM To: [email protected] Subject: Re: HELP!!! Emails BACKING UP! ** What OS is the ARS server and Email Engine running on???? On 6/26/07, Alan Abrams <[EMAIL PROTECTED]> wrote: ** This is currently a known bug. I've been working with Remedy for quite some time to try to get this resolved. The latest from them to solve this is to recreate your mailbox profile without using the Exchange Cache Mode and also to make sure you're using sp2 of Outlook on your server.... I've not tried the SP2 option yet but the Exchange Cache Mode fixed worked for about a month before it broke again. On 6/26/07, patrick zandi <[EMAIL PROTECTED] > wrote: ** whoops, you have to in the admintool reveal the send message menu and then do a modify all, and change it to yes save. Then as it is saving start the server back up.. something about the modify action on the ticket, and the sever starting up.. sorry.. hope this helps. On 6/26/07, patrick zandi <[EMAIL PROTECTED] > wrote: I might not be telling you anything special.. but approx twice a week ... sometimes 3 times a week my email server just stops working properly.. Solution is the following. login to server.. stop email. Login to remedy - modify all emails from error to send. Login to server .. start email server.. Why ? Who know's ... been doing this for months. ARS 7.00 P2 On 6/26/07, Jase Brandon <[EMAIL PROTECTED] > wrote: ** Hello All, Easy Question, AR Server 7.0.01 Help Desk 6.0 I have 15K emails backed up on the server that are unsent, I stopped/started the BMC Remedy Email Engine thinking this would free up the unsent emails. This used to work fine with 6.0 . Any suggestions? I have a ton of emails backing up and can't get them to shake loose! Thanks in Advance to All, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ -- Alan Abrams __20060125_______________________This posting was submitted with HTML in it___ -- Frank Caruso Specific Integration, Inc. Senior Remedy Engineer, ITIL Foundation Certified www.specificintegration.com 703-376-1249 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
