Bruce,

 

We did this installation in our enviroment using some advices from Joe
D'Souza (thanks Joe). You can search the archives, search for the
"Webservice installation" thread, two weeks ago.

 

HTH,

 

Rogerio Bronzoni Aguiar

 

  _____  

De: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Em nome de Bruce Scott
Enviada em: quarta-feira, 27 de junho de 2007 10:55
Para: [email protected]
Assunto: Re: Installing ARS 5.1.2 on SQL 2005

 

I agree that ARS 5.1.2 is not supported on SQL 2005.  In fact, the whole
point of this exercise is to move off of ARS 5.1.2 to something more
supported.  I'm just looking for options at this point before I get into the
crunch that always comes with an upgrade.

 

Thanks,

Bruce

 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Wednesday, June 27, 2007 4:41 AM
To: [email protected]
Subject: Re: Installing ARS 5.1.2 on SQL 2005

** 

Bruce,

 

I hate to point out the obvious but if you look at the compatibility matrix
SQL 2005 is not supported until ARS v7.x. 

 

Good luck,

 

Roger A. Nall

Manager, OSSNMS Remedy

T-Mobile USA

Desk: 813-348-2556(New)

Cell: 973-652-6723

FAX: 813-348-2565

sf49fanv     AIM IM

RogerNall   Yahoo IM

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bruce Scott
Sent: Tuesday, June 26, 2007 6:39 PM
To: [email protected]
Subject: Installing ARS 5.1.2 on SQL 2005

 

I am trying to move my existing ARS system from Oracle 9i to SQL Server 2005
prior to upgrading the version of ARS.  However, I can't get the ARS 5.1.2
installer to recognize the SQL 2005 Client dlls. Newer versions of ARS will
install correctly, but I would like to take a smaller jump in changes if
possible.  Has anyone else experienced this?  The error message I'm seeing
is this:

 

Cannot load database connection DLL.  The database software might not be
installed.  Click OK to return to the Select Database screen.

 

With an earlier install using the Oracle 9i client this error was attributed
to having a semi-colon in place of the colon of the path statement.  The
path statement has been modified to include the following variants:

 

C:\Program Files\Microsoft SQL
Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Progra~1\Micros~4\90\Tools\Binn
\VSShell\Common7\IDE\;"C:\Program Files\Microsoft SQL
Server\90\Tools\Binn\VSShell\Common7\IDE\"

 

Any suggestions would be greatly appreciated.

 

Bruce Scott

Application Developer - Remedy

SSG, PetSMART, Inc.

Office:  623.587.2340

eMail:  [EMAIL PROTECTED]

 

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