Hi All-
We have several mail boxes configured as incoming within our ARSystem. Been doing this for over 4 years. Just yesterday, we experienced an issue where the mail stopped going out and the polling also stopped. We restarted the email engine and now the mail is going out but we still cannot get polling started. Neither of us are java experts, but the error in the log when it quits is: java.lang.IllegalStateException: Folder is not Open. Then the log continues to write the same statement with the same timestamp, which would appear to be the time the polling quits, and continues each time it tries to hit a mailbox. Over and over again. Same message, same timestamp. We have tried to restart the engine several times and once we even rebooted the server. Our Cust Service organization relies on the incoming email from our customers so we need to get this looked at. I have a ticket into Remedy Support but can't sit here all day (the day before a holiday) and hope they call. We think it may have something to do with memory, but not sure. Any ideas? ARS 6.0.3 P20 (Email also) Oracle 9i Solaris 9 Thanks Jackie Morris Easylink Services PS-Hi Mike! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
