Hi Patrick
Thanks for testing it. So it looks like a weird bug then that only occurs if you load a View field on Window Loaded. I have also tested this using an On Interval active link to load the field and refresh the data, and that works OK. If I don't load in Window Loaded event, but wait for the On Interval load, all works fine. It's just a problem with that initial load that must be doing something differently. Strange. David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Thursday, July 05, 2007 6:15 PM To: [email protected] Subject: Re: View Field wierdness - disappreaing marquee ** I get the error only on the first time executed, It happens prior to the ar system user not: you answered yes. After that -- if you reload is continues to work properly.. or if you just hit question again.. it still works properly.. ARS 7.01 P3 Client On 7/5/07, Hugo Visser <[EMAIL PROTECTED]> wrote: ** David, I think it's a WUT bug. In ExpertDesk we sometimes encounter the same problem, though not always. It looks like a temporary file is created and shown in the view field. But the file is also deleted at some point. When the file doesn't exists anymore the view field displays a not found error. I've not found a good work around for it, fortunately it works correctly most of the time. Hugo On 7/5/07, David Sanders <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: ** Attachment changed to .txt extension - change it back to .zip Hi List Has anyone come across this situation and found a workaround? I have a View field on a console that I am setting with some simple HTML to display a scrolling marquee. This works fine (ish). If I load the marquee on Window Loaded and then perform any action that does a commit from a dialog, the view field gets set with the path to a temporary file. The strange thing is, if I reload the marquee into the View field by clicking a reload button, the problem subsequently goes away. It only happens if the View field is set with a Window Open/Loaded trigger. I've tried using PERFORM-ACTION-ACTIVE-LINK 1 <button id> on window loaded to click the button automatically, but this doesn't cure the problem. You have to actually click the reload button in the user tool to solve the issue. This is a pain for users and I want to avoid them having to click the button. I'm attaching a small def to demonstrate this - click the Question button after you've opened the TestMarquee form to see the error. Click the reload button to reload the marquee, then the Question button again to see that the issue is now corrected. I'm on WUT 7.0.0 p002. Any ideas? David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] web <http://www.westoverconsulting.co.uk/> http://www.westoverconsulting.co.uk __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
