Misi, With 7.x have you had a chance to see if data can be extracted from Manage User Licenses in the Administration Console Application?
Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Thursday, July 05, 2007 5:25 AM To: [email protected] Subject: Re: Current connected users Hi, I would suggest that you try the Demo-version of RRR|License to see how well your license are currently allocated. It requires at least a 1-week user log. Sometimes you need to build workflow leveraging the login status of each user. In version 6.3 and lower this is not readily available. I have a Service/Daemon calld RRR|UserStatus that will set a check-box reflecting who is logged in or not. I have it for Windows and Solaris if anyone is interested. Please let me know if you want a copy. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Hi All, > > The theory is use ARGetServerStatistics and run the application at an > interval of 5 minutes. The result return by ARGetServerStatistics should > be written in a table. The second step is to analyze data gather over, > let say, a month. In my opinion discovering what users do not use a fix > license even if they have a fixed license. In this manner fixed licenses > can be realocated in time. > > Regards, > Daniel > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen > Sent: Wednesday, July 04, 2007 7:56 PM > To: [email protected] > Subject: Re: Current connected users > > > ** > ...or the API. > > Stephen > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David > Sent: Wednesday, July 04, 2007 10:13 AM > To: [email protected] > Subject: Re: Current connected users > > > ** > Well there's always the user log also. > > Dave > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of George Treisbach > Sent: Wednesday, July 04, 2007 8:47 AM > To: [email protected] > Subject: Re: Current connected users > > > ** > > > "Can anybody suggest a way to get a list of connected uses to an > Action > Request System version 6.3? > > Best regards, > Daniel" > > > If you want a list you can print, create a form and create an entry with > user and date/time information. Use an active link to push information > whenever user opens a default form or opens 'any' form on the system. > Another active link MAY be able to update the entry with log-out > information when the client/mid-tier user is closed. > > You could also create a display form with table to list the active > users. > > G Treisbach > Harrisburg, Pa. USA > > > __20060125_______________________This posting was submitted with HTML in > it___ __20060125_______________________This posting was submitted with > HTML in it___ __20060125_______________________This posting was > submitted with HTML in it___ > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > -- > > *****DISCLAIMER***** > > The information contained in this communication is confidential and may be > legally privileged. It is intended solely for the use of the individual or > entity to whom it is addressed and others authorized to receive it. If you > are not the intended recipient you are hereby notified that any > disclosure, copying, distribution or taking action in reliance of the > contents of this information is strictly prohibited and may be unlawful. > Orange Romania S.A. is neither liable for the proper, complete > transmission of the information contained in this communication nor any > delay in its receipt. > > *****END OF DISCLAIMER***** > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
