William, The access issue you are facing sound more like an OS access problem and not so much a AR System access problem.. 404 errors are usually a good indication of inadequate access to files or directories..
For some reason it looks like the path your Mid-Tier tries to consume, when you hit the create button is not accessible by the OS user that is running your web services that hosts your Mid-Tier installation.. I would check with the permissions your OS web service user has on the Mid-Tier directories. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of William Rentfrow Sent: Wednesday, July 11, 2007 12:00 PM To: [email protected] Subject: Create broadcast on mid-tier ** I'm having a very strange problem. Vital stats: ITSM 7 on Solaris 10 using Oracle 10g with a Apache/Tomcat mid-tier. If I am in the WUT and I go to the Incident Management console and select the "Create" button under broadcasts it works as expected. In the mid-tier I get an immediate IE error that says "Caught Exception: Access is denied" - this is followed by an IE window that pops showing the "404 - not found" type message. Even stranger - if I select the "View" button the form comes up as expected. As far as I can tell there is no permissions/workflow related difference in the logging or anything related - for some reason the "Create" button just doesn't work on the mid-tier. Mid-tier log is below: ActiveLink: SHR:SHR:CreateBroadcast_100_GetFunctionalRole True actions: action 0 FieldList.Query([object Object], @, CTM:SupportGroupFuncRoleLookUp, 3, 2) Set-fields 301325300 = Broadcast Submitter ActiveLink: SHR:SHR:CreateBroadcast_110_NoPermissionMessage False actions: ActiveLink: SHR:SHR:CreateBroadcast_120_OpenDialog True actions: action 0 ARACTOpenDialog(eagnmnsu30d, CFG:Broadcast, Dialog New/Modify View, 1, [object Object],null,null) Opening dialog: /arsys/forms/eagnmnsu30d/CFG%3ABroadcast/Dialog+New%2FModify+View/?cacheid=9 db07deb Field 301771100 input value [object Object] Field 1000000211 input value [object Object] Field 1000000220 input value [object Object] Field 1000005599 input value [object Object] William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
