Thanks all for 'splaining the relationship to read/write licenses.
Interesting discussion.
(I learn something new every day...)
Mike White
Office: 813-978-2192
E-mail: [EMAIL PROTECTED]
"Carey Matthew
Black" To: [email protected]
<[EMAIL PROTECTED] cc:
COM> Subject: Re: Submitter Mode -
Locked ...Brute force?
Sent by: "Action
Request System
discussion
list(ARSList)"
<[EMAIL PROTECTED]
ORG>
07/11/2007 13:39
Please respond to
arslist
Having 'Submitter Mode' = "Locked" does have a very dramatic effect on
what a Read licensed user can do.
With 'Submitter Mode' = "Locked" a Read license can:
A) Query and Submit new records where their 'Group List' allows them
to have access to the form and all the fields of interest.
B) For any existing record where $ USER$ = Field 2 and the Submitter
Group has change access to the fields then the Read licensed $ USER$
can change (modify) the fields value.
However if 'Submitter Mode' = "Changeable" a Read license can:
A) Query and Submit new records where their 'Group List' allows them
to have access to the form and all the fields of interest.
and CAN NOT Modify any record on the server.
If the user has a Fixed or Float license then the 'Submitter Mode' =
"Locked" does not really apply. Well it could apply if the user has a
Float license and all the Float tokens are currently in use by other
users. ( However, the user would likely be use to doing other actions
that are not permitted by the Submitter access control [group] too. So
they might be able to make some changes to the record, but maybe not
all of their normal changes.)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On 7/11/07, Mike White <[EMAIL PROTECTED]> wrote:
> Yup - this one got us stumped, too.
>
> Submitter Mode Locked simply means that the value entered in Field ID 2
for a record can't be changed after it's been created.
>
> Fred's response seems to indicate that there's some kind license or
permission behavior difference relative to Submitter Mode setting, which I
don't believe to be the case. That said, Submitter is a permission group,
and changing the value of Submitter could reassign permissions from one
person to another, but that's not the central point here.
>
> There was a subsequent thread that changing Submitter Mode and/or using
Direct SQL to do so would violate the spirit of the license agreement. I
don't understand what Submitter Mode has to do with licenses - it's simply
a server setting that allows or disallows the value in a field to be
changed.
>
> Mike White
> Office: 813-978-2192
> E-mail: [EMAIL PROTECTED]
<snip>
> ________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
> Sent: Wednesday, July 11, 2007 10:57 AM
> To: [email protected]
> Subject: Re: Submitter Mode - Locked ...Brute force?
>
> **
> Once a record has been created Remedy will not let you change the
Submitter (field ID 2) field. Submitter mode Locked means that even if the
Submitter has a Read License they will be able to update the record (the
non system fields of course) where they are the submitter not that they can
change the Submitter field.
>
> Fred
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