If I understand correctly, you're saying you have two different
remedy servers, which are apparently pointing at the same database
(based on ar.conf), but which your documentation says should be
connecting to different machines ?
If this is the case, check the tnsnames.ora on each of your remedy
servers (will be under $ORACLE_HOME/network/admin). It may be that
the same SID points to different ip addresses on each machine.
-Andrew
On Jul 12, 2007, at 5:28 AM, Sharma, Tarun wrote:
**
Hi Rakshit,
I already checked for it. System ID is not having any value.
Regards,
Tarun
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rakshit Bhandary
Sent: Thursday, July 12, 2007 2:59 PM
To: [email protected]
Subject: Re: Regarding Oracle connectivity with ARS.
** You can check if you are pointing to different server or not by
checking the System ID in the database tab of server information
window.
On 7/12/07, Sharma, Tarun <[EMAIL PROTECTED]> wrote:
**
Hi
Actually we have two AR Systems v6.3 using same database Oracle 9i.
I searched their Configuration settings in ar.conf and found
similar values for Db-name, Db-user, Dbhome-directory and Oracle-
Two-Task in both AR systems. But some of our document suggesting
that we are using different IP Addresses for DB machines although
those IP addresses are further referring to a single IP of DB(the
real one).
So can someone suggest, apart from that where we can store the IP
address of DB(Oracle 9i) in ARS 6.3 settings?
I checked in AR configuration document but did not find any
parameter related to IP Address of DB.
Thanks & Regards,
Tarun
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