James, Timestamp comes from the server. You need to look at the time zone there. Remember that each user can adjust the time that they see in there user preferences. So someone in CA will see the time in the Pacific Time Zone when the actual timestamp could be in say Eastern.
HTH, Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556(New) Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of James Collins Sent: Thursday, July 12, 2007 12:28 PM To: [email protected] Subject: timestamp Simple question, I think. Where does timestamp time come from? I have two workstations on my desk, one my regular one with my time on the east coast. The other a vista box, always has the wrong time and is usually colorado time. I manually change it every day. When I submit tickets into remedy the timestamp shows colorado time instead of east coast. My boss said "wow you got in at 6 A.M. I did not know what he was talking about. If I changed it on the local workstation why is the timestamp still showing up as incorrect. The server time is eastern as well. James ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

