Marc, " MessageText: Unexpected element encountered in the input XML document AppendedText: <Character_Field_1 "
Check your WSDL for the OpCreate method. You likely have missing fields between 'Class' and 'Character_Field_1'. I found out the hard way that the order of the elements appears to matter for Remedy Web Services. You could also have missing elements after 'Character_Field_1' too, but those errors will not be seen or checked until the parser get to that point of the input XML file. HTH. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

