Hello Listers, I opened a ticket with BMC Support about an issue with Modify All clearing a Required Field on my form and throwing ARERR 326. Then I found a list entry about SW00264343.
When I checked with BMC Support it was listed as "fixed". No version reference or any other explanation ( unless I missed something in the bug entry). I updated my Issue with this bug number and sure enough I was told: "After looking through the defects, SW00264343 is fixed. It will be in the next patch line and in the 7.1 release. After the Modify All, the valuechange [sic] flag need to be cleared." So I figured this was a hint at a workaround. Clear the change flag and the Modify All will not complain about a Required Field being set to NULL. Only trouble is how to clear the flag. I used a Run Process SE-CHANGE-FLAG 0 but when I triggered it I lost the ability to save my entry. The work around that I found was to enter the search criteria and go straight to the Modify All. It works that way but my users run up a large search, pick and choose the entries to update and then try to do a Modify All. The action of performing the search and subsequently clearing the fields for the Modify All action brings on the error. And it is not restricted to this one form. I don't want to create a special workflow and objects ( buttons or zTmp_Fields) just to get past this but I think I am stuck until BMC support releases the fix. Is there something that I am missing in the Run Process or $PROCESS$ commands? TIA, John "not going to the GWN for the BUW" Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
