Does anyone know of any standards for exchanging incidents with external companies through a B2B integration? We have a home-grown Java web service integrated with our custom Remedy incident management application. We use our own XML schema, data elements, data values, and transactions which are based on our own processes. This works fine now, but as we branch out with more partners we're considering adhering more closely to industry standards, if there are any. I've researched some info from The Consortium for Service Innovation but I'm not sure how well this has been adopted and I'm a little concerned that it still pushes the use of HTTP POST instead of web services.
Has anyone gone down this road before? If so, do you have any suggestions? Success stories? Challenges? Thanks! ___________________________________ Chad Hall | A c x i o m I S 501.342.2650 office | 501.472.1379 wireless | 501.342.3911 fax *************************************************************************** The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank You. **************************************************************************** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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