Thanks Bruce, Resolved.

 

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Bruce Scott
Sent: Monday, July 16, 2007 5:01 PM
To: [email protected]
Subject: Re: Reset Incident Number ID

 

Rami,

 

    If you have access to the database directly, look for the ARSCHEMA table 
and update the value for NEXTID for the table in question.  If you have any 
records in the Incident table and you set the NEXTID below the existing entry 
IDs, you will have problems later when the NEXTID value increments to equal the 
existing entry id.

 

Bruce

 

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Rami S Ayoub
Sent: Monday, July 16, 2007 5:38 AM
To: [email protected]
Subject: Reset Incident Number ID

** 

**

Hi List, 

 

How can I Reset the IN Number to start from IN00000000000001., i already have 
old cases and i want now start from number 1 ?

 

AR Server 7

SQL 2005

Incident and Problem 

Windows 2003

 

Regards,

Rami

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