You might try working with the Authentication Alias fields (see page 61 in the 6.3 configuration guide). Did the Windows Admins set up trusts and referrals between the domains? Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Aaron Keller Sent: Monday, July 23, 2007 3:44 PM To: [email protected] Subject: multiple LDAP servers? ** The brain trust in our Windows Admins group named our NT domain to match our company name, and now that our company name has changed, we have to migrate thousands of users from one domain to another. The problem is that our AREA LDAP integration is referencing the old domain, so if a user is migrated to the new domain and changes their password, they can no longer get into Remedy (at least, not using LDAP authentication) Is there a way anyone knows to set up multiple AREA LDAP configurations? So that, for example, if the first fails, the second can be used? Or better yet, have the LDAP configuration be specified per user instead of the same for all users? We have ARS v6.3 patch 20, authenticating against our windows 2K domain controllers. -Aaron * Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> SunCom is the wireless company that's committed to doing things differently. Things we want you to know. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
