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Hi ,
U want the open tickets assigned to "His" groups, rt?
Try this -=20
(( 'Status' !=3D "Closed") AND ( 'Status' !=3D "Resolved") AND ( =
'Status' ! =3D "Cancelled")) AND (( 'Assignee Login ID' =3D $USER$) OR ( =
'Assignee Login ID' =3D $NULL$) AND ($GROUPS$ LIKE 'Assignment Group')
=20
Regards,
Kinnary=20
________________________________
From: Action Request System discussion list(ARSList) on behalf of =
BeXpress
Sent: Tue 7/24/2007 4:23 AM
To: [email protected]
Subject: Re: Table qualification for open incidents assigned to the =
group.
I tried qualification that you suggested Don and got the same outcome.
Thanks
Brian
On Jul 23, 4:19 pm, Don McClure <[EMAIL PROTECTED]> wrote:
> Have you tried a slight Boolean modification:
> (( 'Status' !=3D "Closed") AND ( 'Status' !=3D "Resolved") AND
> ( 'Status' ! =3D "Cancelled"))
> AND
> (( 'Assignee Login ID' =3D $USER$) OR ( 'Assignee
> Login ID' =3D $NULL$))
> I took the liberty of some whitespace--important point is that the
> 'Login ID' checks must be in one set of parentheses--else
> de Morgan's law will undo your logic!
>
> =
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