I have tried to import SLAs from one system to another in ITSM7. It did not work. I was also told by BMS that it could not be done and why. Has anyone else tried and found a way to do it? I heard a rumor that it could be done. Don _________________________________________________________________ PC Magazine’s 2007 editors’ choice for best web mail—award-winning Windows Live Hotmail. http://imagine-windowslive.com/hotmail/?locale=en-us&ocid=TXT_TAGHM_migration_HMWL_mini_pcmag_0707 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

