Hi Michael, We are also experiencing the same issue, however our environment is: ARS 6.03 Patch 17 on Windows 2003 ITSM 6.03 on Windows 2003 Email Engine 6.03 Patch 17 on Windows 2003 (all on the one server) The workaround for this is to do a complete restart of the server. Just restarting the ARSystem service and/or the Email engine has no impact. Another strange thing we have noticed is that this issue has rectified its self on a few occasions, approximately after 2 hours. This issue appears about once every three months. Cheers, Andrew
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Durrant, Michael M. - ITSD Sent: Tuesday, 24 July 2007 1:48 AM To: [email protected] Subject: Email engine anomalies ** Listers, ARS 7.0.00 Patch 002 on Windows 2003 SQL Server 2000 Email Engine 7.0.0.2 We posted a Bulletin this morning with "Notify Support" enabled. For some reason, there are AR System email messages for everyone whos login name starts with A-D, but stops there. I posted another bulletin (this one about the Remedy email engine working intermittently) and it went to everyone. There are no messages with errors in the queue or anything - it's just like it decided to stop for unknown reasons. Any ideas? Thanks in advance, Michael The information contained in this email may be privileged, confidential or otherwise protected from disclosure. All persons are advised that they may face penalties under state and federal law for sharing this information with unauthorized individuals. If you received this email in error, please reply to the sender that you have received this information in error. Also, please delete this email after replying to the sender. __20060125_______________________This posting was submitted with HTML in it___ OAG Best Low Cost Airline Of The Year The content of this e-mail, including any attachments, is a confidential communication between Virgin Blue, Pacific Blue or a related entity (or the sender if this email is a private communication) and the intended addressee and is for the sole use of that intended addressee. If you are not the intended addressee, any use, interference with, disclosure or copying of this material is unauthorized and prohibited. If you have received this e-mail in error please contact the sender immediately and then delete the message and any attachment(s). There is no warranty that this email is error, virus or defect free. This email is also subject to copyright. No part of it should be reproduced, adapted or communicated without the written consent of the copyright owner. If this is a private communication it does not represent the views of Virgin Blue, Pacific Blue or their related entities. Please be aware that the contents of any emails sent to or from Virgin Blue, Pacific Blue or their related entities may be periodically monitored and reviewed. Virgin Blue, Pacific Blue and their related entities respect your privacy. Our privacy policy can be accessed from our website: www.virginblue.com.au _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
