Norm, Yes But ... There are issues with this.. 1. Security - from a Web Perspective the active X / other new technologies will be stopped at the client door by the Government. - consider emails now have to go out Text only, no html text is allowed. - consider the lockdown on the IE, that prevents functionality and you changing it. 2. Functionality - There are obviously things you can do on the Client, that just cannot be done from the web. - Com / OLE functionality.
-- The above 2 instances to me are future possible hinderances from a Governmental standpoint. Functionality will be extreamly limited. potentially making the tool useless. Just a thought. On 7/24/07, Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]> wrote:
** Two good reasons: 1) For applications with a large customer base (hundreds or thousands of users, like we have here—20,000+ users), it spares us the trouble of installing the WUT on that many machines. 2) Techs can get to Remedy from any machine—even those without the WUT. Our techs use the Midtier to update tickets while out in the field. ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Mayfield, Andy L. *Sent:* Tuesday, July 24, 2007 12:28 PM *To:* [email protected] *Subject:* Re: BMC Remedy AR System Web Client Survey That would be a scary thought for me as we don't even use mid-tier, have no plans to implement mid-tier and no great desire to do so. I guess I really don't see any benefit to using mid-tier, only additional work on the development side. Since we are on the subject, what are some good reasons for using mid-tier? *Andy L. Mayfield* *Sr. System Operation Specialist* *Alabama Power Company* *Office: 8-226-1805* ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Opela, Gary L Contr OC-ALC/ITMA *Sent:* Tuesday, July 24, 2007 12:15 PM *To:* [email protected] *Subject:* Re: BMC Remedy AR System Web Client Survey If I remember correctly, the Mid-Tier will not run on an unlicensed server, such as a dev server. How will you still use this feature if the WUT is KAPUT? ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Kaiser Norm E CIV USAF 96 CS/SCCE *Sent:* Tuesday, July 24, 2007 12:08 PM *To:* [email protected] *Subject:* Re: BMC Remedy AR System Web Client Survey Maybe I'm just reading into it, but based on the way the questions read, it seems like this is a fact-finding effort to explore replacing the WUT permanently with the Midtier…which, from BMC's perspective, would make sense—that's a lot less code to maintain if they can do away with the WUT once and for all. On 7/23/07, *Easter, David* < [EMAIL PROTECTED]> wrote: ** Hi All, I would like to get some structured feedback on the web client / Mid-Tier provided with AR System. I've created a quick survey (10 or so questions) on SurveyMonkey to gather this feedback. To take the survey, please visit the following URL: https://www.surveymonkey.com/s.aspx?sm=nefIVUt9P6Ljo9WdWKoT4A_3d_3d Some things to keep in mind when taking this survey: 1) You may take the survey multiple times if you represent multiple customers. Please be sure to provide a different company name each time if doing this. 2) These questions should not be construed as a statement of direction or strategy. Do not read more into this survey than it being just an information gathering tool. 3) Concise and civil answers are appreciated. Thank you in advance for taking the survey. Results will be shared at the end of the survey, which should run about 2 weeks. *David J. Easter* Product Line Manager [image: BMC Software] <http://www.bmc.com/> AR System - BMC Service Management Business Unit __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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