Christie,

Ref:
AdvancedGuide-630.pdf page: 34

"Note: Interactive guides are not supported on the Web."


But I think this same kind of thing could be done with a reentering
active link guide design.

If you have a guide with 10 steps you would also need 10 labels.
Each active link in the guide sets a hidden field to the "next label"
value and a visible field to an instruction for the user. The button
next to the visible field calls the Active Link Guide again. Each
active link knows about the value that it should set the hidden field
and the visible field values for.

So if the first active link would work when the hidden field is null
(Run If) and set the hidden field to "one" and the visible field to
"bla1" and then exit the guide.
The second would (Run If) 'Hidden' = "one" then set 'Hidden' = "two"
and Visible to "bla2" and exit guide.
etc...

Now it would not prevent the user from skipping steps or getting
totally out of sync with the instructsions, but you could also have a
"restart" or a "back" button too. (Which you can not do with the
"interactive guide" design of ARS.) And if you got really really fancy
you might be able to have enough gain/lose focus active links to even
force the user to interact/set the fields in the order that you need
too. But that likely is much harder than it sounds. :)

HTH.

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On 7/27/07, Robert Halstead <[EMAIL PROTECTED]> wrote:
> I believe that in the mid-tier the prompt bar option is ignored and
> functions as a message box.

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