We had a corrupt active link with a bad pointer, that seems to have not been
copied properly from the old database. When we tried to open the form, Remedy
crashed when it tried to load that active link- usually but not always.
BMC Remedy Support sent us a "debug server" which we substituted for the
regular "arserverd" program. When the system crashed the debug server produced
a "core" file, which Support analyzed and figured out the problem. We would
never have been able to figure it out ourselves.
Dwayne Martin
James Madison University
Dwayne Martin
Computing Support
James Madison University
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
--- Begin Message ---
Hello Everyone,
We have a customized AR System on a HPUX-11 system that has worked fine for
years. Now we have moved it to a supposedly-superior Red-Hat Linux v4 32 -bit
system (ARS 7.01, Oracle 10.2). We tested the system with 15 users at once,
and the ARS server crashed about ten times in two hours.
Is there some system setting that might be causing this?
Dwayne Martin
James Madison University
Dwayne Martin
Computing Support
James Madison University
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
--- End Message ---
