Ron, First observation: Your basic configuration is indeed complete in the application's viewpoint. Limitations: - only requires one location to be listed in ITSM--your company may need more for your actual needs - only requires one support group--again, YMMV - only one support staffer is required. Yes, basic configuration is very easy to satisfy. Sufficient to do meaningful work? Maybe not. Your efforts so far are probably just fine! JMHO & YMMV, dwm Don W. McClure, P.E. Systems Engineer & Application Administrator University of North Texas dwmac_at_unt.edu 940.565.3287
"Not everything that can be counted counts, and not everything that counts can be counted." (Albert Einstein) >>> Ron Legters <[EMAIL PROTECTED]> 06-Aug-07 5:30 PM >>> Listers - I'm configuring my sandbox installation of ITSM 7. I've just loaded in People, and set one person up as Support. I haven't done anything with Categories or Assignments, but the status box at the bottom of the 'Application Administration Console' is telling me that configuration for this company is complete. At least, that's what I think it's telling me, because it's in French. I installed the French localization because we're going to be supporting our sister company in Canada when this goes live, but the other status messages have been in English. Are either of these a bug, (telling me it's complete when it's not, and saying so in French) or did I do something wrong? Thanks, Ron Legters Tools Administrator Data & Systems Services Univar USA Inc. 425.889.3952 Office 425.889.4111 Fax www.univarusa.com ( file://www.univarusa.com/ ) __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
