Lisa, 

Setting via the preference form has no affect if the user uses a direct url.
The user will simply go to the form and nothing with the home page is done.
That's the problem :-(

Eric


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa
Sent: Tuesday, August 07, 2007 3:34 PM
To: [email protected]
Subject: Re: init-form for midtier?

If the user creates a favorite, I'm not sure what can be done with
workflow, etc.....

Set this form to be the home page for each user on the AR System User
Preference form maybe?

Lisa

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Roys
Sent: Tuesday, August 07, 2007 4:26 PM
To: [email protected]
Subject: init-form for midtier?

All, 

I'm hoping one of you may have a solution similar to what can be done
via the windows user tool such that an administrator can define an
init-form (via ar.conf/ar.cfg) to load whenever a user logs in, but for
the mid-tier.

A home page can be set in the user preference form and via the server
config which can be set to an 'init-form'. However, if a user had
previously saved a IE favorite for the Change Management Console, as an
example, the favorite will circumvent the newly or previously defined
home page. 

The requirement is that this form should ALWAYS be the entry point into
the web regardless if users create favorites to other forms. Any way to
do this without adding workflow to every possible form the user can
access?


ARS 7.0.1 Patch3 on Win2k3
Midtier 7.0.1 Patch3 on Solaris 9
ITSM 7.2 Patch 4

Eric Roys
Verizon Business

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