Ugh!! Why IS that?  

We don't update our oracle tables directly, everything is done through
the client, then the app server then Oracle.

I might log this with BMC to at least get an answer as to why they store
the full path?  Also, I don't get this error when I push this field via
a filter.

We had a problem before when someone overseas in Europe saved an
attachment in a record and everyone who opened that record had their
client crash on them.  It was because there was a European character in
the path of the attachment and the client is not Unicode.  

Lisa 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, August 09, 2007 1:36 PM
To: [email protected]
Subject: Re: ARERR [342] Cannot find/open the directory file: 0

Lisa,

I have experienced something like this before. The full path to the
attachment is stored in the ARS table.  When attempting to access it
from a computer that does not have the same drive letter and/or folder
structure it sometimes generates an error.

When attachments are saved to the form I run a process that removes the
path and only leaves the filename.

HTH


To see how filenames are stored run a SQL command on the base table, for
example: "SELECT TOP 10 * FROM B611"  where the primary table name is
T611.


Stephen



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa
Sent: Thursday, August 09, 2007 1:25 PM
To: [email protected]
Subject: ARERR [342] Cannot find/open the directory file: 0

 I'm trying to push an attachment field to another form (with the same
Attachment Pool number and Attachment field number) via an Active Link.
I can do this with a Filter no problem, but when trying to do it through
an Active Link (via a push), I'm getting this error:  ARERR [342] Cannot
find/open the directory file: 0

I checked the ErrMsgsGuide for 6.3, but it really doesn't tell me much.


We are on Server 6.3, User 7.0.1 Patch 003, Sun Solaris.....

Lisa

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