Thanks Colleen,
Works like a charm.
Regards,
Ben Mastaglia
Systems Administrator
Monadelphous Group Limited | Grd Flr, 1 Sleat Rd, Applecross
T 08 9316 6258 |www.monadelphous.com.au
Colleen Eilbert
<[EMAIL PROTECTED]
ECH.COM> To
Sent by: "Action [email protected]
Request System cc
discussion
list(ARSList)" Subject
<[EMAIL PROTECTED] Re: Change Management installation
ORG> error
11/08/2007 02:48
AM
Please respond to
[EMAIL PROTECTED]
RG
Ben,
Go into the SHARE:Application_Properties form. FInd the entries that
relate to the DSL (search on property value Remedy Foundation Product
Catalog.
Pull up the Version entry and change it to a lesser version. Probably
1.0.00 will work.
Colleen Eilbert
Effective Technologies, LLC
On Aug 8, 6:02 pm, Ben Mastaglia <[EMAIL PROTECTED]> wrote:
> Hello all,
>
> When I try to install Change Management 7.0.2 I get the following error
>
> "A newer version of Remedy Definitive Software Library detected on your
> ARSystem server, installation cannot continue. Please check Remedy
> customer support web site for compatability
information.http://supportweb.remedy.com";
>
> I am running ARServer 7.0.01 patch 002
> Incident management 7.0.0 Patch 005
> Problem Management 7.0.0 Patch 005
> CMDB 2.0.1 patch 003
>
> I am unable to get around this issue, any suggestion would be
appreciated.
>
> Regards,
>
> Ben Mastaglia
> Systems Administrator
>
> Monadelphous Group Limited | Grd Flr, 1 Sleat Rd, Applecross
> T 08 9316 6258 |www.monadelphous.com.au
>
> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_
> Monadelphous E-mail disclaimer
>
> If you have received this message in error, please delete the e-mail and
notify the sender.
>
> This e-mail (including all attachments) is the sole property of
Monadelphous Group Ltd and may contain personal,
> confidential or legally privileged information including information
subject to privacy legislation.
> Any confidentiality or privilege is not waived because this e-mail may
have been sent to the wrong address.
> If you are not the intended recipient you must not copy or disseminate
the information contained in it,
> or take any action in reliance on it, without the written consent of the
sender.
>
> Opinions, conclusions and other information in this e-mail and any
attachments that do not relate to the official business of the Company
are neither given nor endorsed by it.
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
