Please join us for an OC.LA.RUG Meeting on August 24, 2007 from 11:30 AM until 2:30 PM.
The meeting will be held at: Kawasaki Motors Corp., U.S.A. 9950 Jeronimo Road Irvine, Ca. 92618 Agenda is as follows: Arrival and Welcome 11:30 12:00 Lunch 12:00 Hosted by Column Technologies Kelly Heikkila, Director of Product Development for Kinetic Data 12:30 2:00 Kelly will discuss Kinetics three latest product offerings which include: Kinetic Request: A Built-on-BMC Remedy service request management making your service catalog actionable and giving your customers/employees the web-based interface they've always wanted to submit requests. Kinetic Survey: A Built-on-BMC Remedy survey system for timely, rule-based, actionable surveys from any OOB or custom Remedy application. Kinetic Calendar: A Built-on-BMC Remedy calendar tool for displaying and managing any Remedy data in a calendar format -- Change Requests, On Call Calendars, Process Reviews and more. As a developer, Kelly will discuss how Kinetic Data, approaches development in Remedy including Remedy UI, Java API, and displaying Remedy data on the web. As the Director of Product Development for Kinetic Data Kellys responsibilities include everything from design work for Kinetics products, to debugging active links alongside Kinetics Remedy developers, to assisting customers during the implementation of Kinetics solutions. Kelly has been developing in Remedy since 2001. Kelly is also proficient in HTML, CSS, Javascript, Java and other web technologies. Kinetic Data is one of the largest and most experienced third-party BMC Remedy software companies in the world. As the only company exclusively focused on developing BSM and service delivery management (SDM) software tools specifically for BMC Remedy, Kinetic Data offers the most extensive portfolio of third-party, built on BMC Remedy packaged BSM applications available. A BMC Remedy Technology Alliance Partner since 1999, Kinetic Data has helped nearly 100 Fortune 500 and government customersincluding General Mills, Avon, Intel, 3M, the U.S. Postal Service and the federal Department of Transportationimplement BMC Remedy BSM software aligned with ITIL best practices. The company serves customers out of its headquarters in St. Paul, Minn., and offices in Sydney, Australia. Kinetic believes that great teams produce great products. Kinetics developers have user-side production experience, and are ITIL Foundation certified. Kinetic Data software developers and consultants are trained on the BMC BSM strategy; maintain up-to-date knowledge on the latest BMC Remedy products, and each have more than five years of experience implementing BMC Remedy products. Held in high esteem by the BMC Remedy developer community, they have early access to beta and new releases of BMC Remedy products. In addition to being an active member of the Help Desk Institute (HDI) and the IT Service Management Forum (ITSMF), Kinetic Data is also active in local and regional BMC Remedy User Groups (RUGs). Kinetic Data offers their products through industry-leading BMC Remedy Resellers. Visit our Reseller page to find one near you. Questions and discussion - 2:00 2:30 Lunch is provided and there will be a prize drawing at the end of the meeting. Please R.S.V.P to [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
