I recently went through a database upgrade myself, 6.3 9i to 10g but on
a linux server.  I asked for advice here and was told 6.3 requires the
9i libraries to connect to a 10g database, a 32 bit oracle 9i database
client and cursor_sharing must be set to FORCE.  

 

Following this advice we had no problems with the upgrade.

 

I don't know about the OS/64-bit question however.

 

Chris Moore

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sharma, Tarun
Sent: Monday, August 13, 2007 5:00 AM
To: [email protected]
Subject: Re: Remedy ARS 6.3 with Oracle 10g. Any Issue?

 

Hi Himanshu,

 

We are on ARS 6.3, Sun OS 5.9, Mid-Tier 6.3 Web Logic 8.1, Java 1.4.2.
Have you any idea, they are on which Operating System. Actually OS also
matters in this case. Another thing 10g support 64 bits. Does Remedy
create any problem with 64 bits?

 

Regards,

Tarun

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Run4Life &Win
Sent: Monday, August 13, 2007 12:04 PM
To: [email protected]
Subject: Re: Remedy ARS 6.3 with Oracle 10g. Any Issue?

 

** 

Hey Tarun

 

One of my client has ARS 6.3 system working on 10g and so far if I
compare my exp with 9i , 10g is better in terms of performance & memory

 

Thanks & Regards,

Himanshu Kohli

 

Senior ITSM Functional Consultant,

Wipro- Business Service Management

ITIL Certified
19023| Gallop Drive|Maryland, MD 20874
Mobile: 469.426.8475| Home: 301.359.5046| Skype: Himanshu.Kohli

[EMAIL PROTECTED] | www.cmango.com <file:///\\www.cmango.com\>  |
www.wipro.com <file:///\\www.wipro.com\>  

 

________________________________

From: Action Request System discussion list(ARSList) on behalf of
Sharma, Tarun
Sent: Mon 8/13/2007 2:12 AM
To: [email protected] 
Subject: Remedy ARS 6.3 with Oracle 10g. Any Issue?

 

** 

 

We need to upgrade Oracle version from 9.2 to 10g. If somebody knows any
major impacts or issues of Oracle 10g with ARS 6.3 then please share.

 

Thanks & regards,

Tarun Sharma

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