We're still several months away from the actual upgrade, but I was
hoping to set a process in place that keeps the data updated
continuously.  I'm using a copy of AST:Asset as a staging form and
trying to run workflow that uses the Distributed Mapping.  I guess I can
use escalations and/or filters to do the same thing, but I'm still
curious how to get a match qualification to work properly in the
Distributed Mapping without matching on entry ID.
 
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice
Sent: Tuesday, August 14, 2007 6:57 PM
To: [email protected]
Subject: Re: DSO to move data from AST:Asset to the CMDB


** It would be easier to export the Asset data and import it into either
a staging form or the appropriate BMC:Form.


-----Original Message-----
From: Suster, [EMAIL PROTECTED] <[EMAIL PROTECTED]>
To: [email protected]
Sent: Tue, 14 Aug 2007 8:40 pm
Subject: DSO to move data from AST:Asset to the CMDB


** 
I am trying to use DSO to move records from AST:Asset into the various
AST joins of the CMDB as part of an upgrade project to 7.x.  My first
shot is into AST:ComputerSystem.  In the past I have used DSO to move
data from one server to another using the same form, matching on the
entry ID.  This time I'm moving data on the same server, but I can't use
entry ID, so I'm matching the entry ID from AST:Asset against the Asset
ID+ field of AST:ComputerSystem (which I am filling myself) in the match
qualification of the Distributed Mapping.  The problem is that instead
of updating existing records with the match qual, duplicate entries are
being created.  Any ideas?  Thank you!
 
Ron Suster
Department of Technology Services
State of California
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