Rather than just point you to a form, I think it would be a good idea for you to research how the notifications work in v7 - it's WAY different than in previous versions, and is important to know. I will give you a hint - there is ONE filter that sends out everything, and one form in which the message is formatted. Look at the forms prefixed NTE: and you should be able to figure it out. Rick _____
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rami S Ayoub Sent: Thursday, August 16, 2007 7:17 AM To: [email protected] Subject: Work Info send notification version 7 - Incident Management (HPD:Helpdesk) ** ***** HIi List, I have facing problem with the notification Work Info any update happen in the ticket sending out email , what I can do to control this notification ? There is attachment file for the filter. Regards, Rami __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
