Yes... But the "000000000000001" needs to resolve to #$$Case ID$$# from
HPD:Help Desk

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda
Sent: Thursday, August 16, 2007 11:40 AM
To: [email protected]
Subject: Re: Remedy value (#$$Case ID$$#) within a URL &qual statement


** 

You mean something like:

 

http://<FQDN_WEB_SERVER>/arsys/servlet/ViewFormServlet?server=<Remedy_Se
rver>&form=<Form_Name_Encoded_as_URL>&qual=<Encoded_Search_String>&usern
ame=<login>&password=<password>

 

To encode the search string you must convert all non-normalized-URL
characters...

 

'Request ID' = "000000000000001" 

 

Must be converted to:

%27Request%20ID%27%20%3D%20%22000000000000001%22

 

Thanks-n-advance; 

HDT Platform Incident / Problem Manager & Architect 
Robert Molenda 
IT OS PA 
Tel: +1 408 503 2701 
Fax: +1 408 503 2912 
Mobile: +1 408 472 8097 
[EMAIL PROTECTED] 

Quality begins with your actions.

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Suwanski, Ron
Sent: Thursday, August 16, 2007 7:08 AM
To: [email protected]
Subject: Remedy value (#$$Case ID$$#) within a URL &qual statement

 

Does anyone have any ideas about including a Remedy value as the
Qualification in an URL string?

 

Ron Suwanski 
Remedy Administrator / Developer 
DeVry Inc. 
Phone 630-472-2209  
Fax 630-382-2917 
[EMAIL PROTECTED] <blocked::mailto:[EMAIL PROTECTED]>  

 

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