I need to delete data from my UAT environment which is used by more then 40 testers. I have a data of around 12k out of which i am looking to delete 10k cases. I have created an excalation to delete only one entry (escaltion running every min) but still it doesn't work.
RUN IF: 'Issue ID' = "CASE01008123" RUN PROCESS: $PROCESS$ @@ :Application-Delete-Entry "SPRT:ISSUE" $Issue ID$; The escaltion logs says: process passed. Regards, AV On 8/22/07, Marc Simmons <[EMAIL PROTECTED]> wrote: > > ** AV, > > The "Run If" qualification would find the records to delete. Then all you > need is an "If" action that does a "Run Process" with the command line > syntax being: > > Application-Delete-Entry <*form_name*> <*entry_ID* > > > Marc Simmons > > > On 8/22/07, remedy arlist <[EMAIL PROTECTED]> wrote: > > > ** Hi List. > > > > We are using Remedy Customer Service product 6.0. I am > > required to delete cases older then a specific date using a escalation. But > > i am not able to get it working. The Escalation has the below mentioned SQL > > statement. > > > > DELETE * from SPRT_Issue where Issue_ID = 'CASE00001234' > > > > Please help me achieve the same. > > > > Regards, > > > > AV > > __20060125_______________________This posting was submitted with HTML in > > it___ > > > > > -- > Marc Simmons > Remedy Administrator > > "Everyday above ground is a good day... the rest is a choice!" > __20060125_______________________This posting was submitted with HTML in > it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"