Sorry. I've been tied up with setting up a new server. Lost track of many items over the last few weeks.
Instead of using a notify action with a filter the truncation issue can be bypassed by doing a push fields to the AR System Email Messages form. Below is the push that we do to be able to send out email using templates and there are folks to be cc'd on the email. Push data to the following fields: CC Content Template ID Content Template Name Field Values Footer Template Name Footer Template ID From Header Template ID Header Template Name Send Message Subject To The Field Values field contains the fields to be included in the email. The push fields to that field takes the form of "!Ticket ID! : [$$" + $Ticket ID$ + "$$] !Network ID! : [$$" + $Network ID$ + "$$] !Customer Full Name! : [$$" + $Customer Full Name$ + "$$] !Phone! : [$$" + $Phone$ + "$$] !Call Type! : [$$" + $Call Type$ + "$$] !Priority! : [$$" + $Priority$ + "$$] !Due Date! : [$$" + $Due Date$ + "$$] !Requested Completion Date! : [$$" + $Requested Completion Date$ + "$$] !Category! : [$$" + $Category$ + "$$] !SubCategory! : [$$" + $SubCategory$ + "$$] !Topic! : [$$" + $Topic$ + "$$] !Description! : [$$" + $Description$ + "$$] !Details! : [$$" + $Details$ + "$$]" I found that for the push fields to work I needed to include the Template ID's fields. You may not need to include the Template Name fields but that's where I started so I left them in. My workflow also sets the Send Message to Yes. Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ravi Sent: Wednesday, August 15, 2007 5:52 PM To: [email protected] Subject: AREMail engine: Email address field gets truncated to 255 characters Hi: I have a form which receives email requests. The Email address field in the form is set 1024. I use a filter to take requests from here and send them out as emails using AR Email engine. When a request has a large number of email addresses, the AREmail engine truncates the emailaddress field to 255 characters and send's email to only the first email addresses that fall in this 255 limit. I checked the size of the bcc field in AR System Email Messages form. It has a size of 32000 characters. Anybody know why the email address value gets truncated? Thanks Ravi ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
