It is a classroom exercise, and involves a program written by (or at least FOR) BMC to simulate outages of various kinds at a typical airport. Airports are used because most people have been in one, and can visualize fairly easily the types of issues that could befall one, and the effects of those issues.
I don't know that it's worth much $$$ if you already understand ITIL, but it's a great way to demonstrate to a team of people from the same company (including some managers) how they need to work together to accomplish the ITIL directive. Rick On 8/22/07, Ray T. <[EMAIL PROTECTED]> wrote: > > ** Interesting discussion guys. I still have two questions: > > (1) Is the content of BMC's ITIL foundation (WBT) course any different > from the one offered by itpreneurs.com? Second one is less than half the > price! For reasons I mentioned in original post, I believe the contents are > the same. Can anybody confirm? > > (2) The "airport simulation" done in BMC's on-site course--is it > beneficial enough for me to spend US $1000 extra (perhaps $1400 extra) to > attend BMC's on-site course instead? > > (3) Some of you said the "airport simulation" was given away free. If I > pull some strings, is it something someone can hand over to me (paper form? > file?), or are we talking actual exercize to be done in a room with plenty > of folks participating? > > I am familiar with ITIL. Got the basic cert done in 2000. Was called ITIL > Essentials at that time. Used it sporadically. I just need to brush up, fill > some gaps and get that piece of paper that says I am ITIL wise. > > TIA. > > PS: Somebody should study the way on-line group conversations work, how > they evolve and morph. It's like making copies of copies of copies of copies > of. On second thought, off-line isn't always that different. > __20060125_______________________This posting was submitted with HTML in > it___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

