I received this same error after uninstalling/reinstalling MS SQL Server
2000 without deleting the underlying database files manually. I then
went in and uninstalled SQL Server 2k again, deleted the underlying
files, then reinstalled and I was able to install Remedy.

However, you say you are pointing to a different instance, so I'm not
sure what would be going on. I just thought I would point out that I've
run into the same issue before, and maybe someone can put 2 and 2
together to get 5.

Thanks,


Gary Opela, Jr

Sr. Remedy Developer

Leader Communications, Inc.

405 736 3211

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Sent: Thursday, August 23, 2007 12:13 PM
To: [email protected]
Subject: Re: running 6.3 and 7.0 on the same machine?

** 
Ok I'm not sure what the problem is then.  if I were to read into the
error what it was trying to do I would assume that it had already gotten
everything installed but was erroring when trying to create 'Demo'...if
that is the case you should be able to see it started in its log files
and such and then run the arcache command to add an admin user into the
system to be used

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T Wang
Sent: Thursday, August 23, 2007 11:06 AM
To: [email protected]
Subject: Re: running 6.3 and 7.0 on the same machine?


** 
Thanks, I think I have already covered all issues you have addressed.
We are running SQL 2000 SP4 with separate instance, one Remedy instance
for each.  Just don't know what went wrong..... 
 
 

T Wang 
BAE Systems Information Technology 
U.S. Department of the Treasury 
Office of the Chief Information Officer 
Headquarters IT Operations 

Phone: 202-622-5541 

        -----Original Message-----
        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
        Sent: Thursday, August 23, 2007 12:50 PM
        To: [email protected]
        Subject: Re: running 6.3 and 7.0 on the same machine?
        
        
        ** 
        Things to keep in mind when having multiple Servers on one box.
         
        Only one of them can use Port Mapper...all others MUST use
assigned ports
        Each server needs to have a separate dns name that it can
respond to so that Remedy doesn't try to update the existing instance
but to install a new one
        Depending on the DB each server instance may need to have a
separate DB user name that it uses to connect to the db (I've only seen
this when multiple servers using same db instance)
         
        Are all of these issues addressed?

________________________________

        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T Wang
        Sent: Thursday, August 23, 2007 10:28 AM
        To: [email protected]
        Subject: Re: running 6.3 and 7.0 on the same machine?
        
        
        ** 
        I am trying to install AR 7.0 Server on the same machine with
6.3 and is running into "Failed to create a Valid Admin User ........ "
at the end of the installation during the Import Form and User Data.
Any suggestion?  Thanks
         
         

        T Wang 
        BAE Systems Information Technology 
        U.S. Department of the Treasury 
        Office of the Chief Information Officer 
        Headquarters IT Operations 

        Phone: 202-622-5541 

                -----Original Message-----
                From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Scott Parrish
                Sent: Thursday, August 23, 2007 12:27 PM
                To: [email protected]
                Subject: Re: running 6.3 and 7.0 on the same machine?
                
                
                ** 

                Yes... I have a machine with multiple instances of 5.x,
6.x and 7.x all running on the same machine (sometimes all at the same
time, but usually not).

                 

                
________________________________


                From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T Wang
                Sent: Thursday, August 23, 2007 12:19 PM
                To: [email protected]
                Subject: running 6.3 and 7.0 on the same machine?

                 

                Is it possible to run AR 6.3 and 7.0 instances on the
same machine? 

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