Great! Thanks Axton!
--
Shyam
----- Original Message -----
From: "Axton" <[EMAIL PROTECTED]>
Newsgroups: gmane.comp.crm.arsystem.general
To: <[email protected]>
Sent: Friday, August 24, 2007 1:44 PM
Subject: Re: Urgent: Installing CI Viewer on Linux
It's bundled with the cmdb install files.
Axton Grams
On 8/24/07, Shyam Attavar <[EMAIL PROTECTED]> wrote:
Thanks Rick and Axton!
Where can I find the installer for just the CI Viewer? I guess that is my
first question. Once I find that I have access to the Linux box to
install
it...
Thanks,
--
Shyam
----- Original Message -----
From: "Axton" <[EMAIL PROTECTED]>
Newsgroups: gmane.comp.crm.arsystem.general
To: <[email protected]>
Sent: Friday, August 24, 2007 1:30 PM
Subject: Re: Urgent: Installing CI Viewer on Linux
>I believe the CI Viewer does nothing more than copy some files to the
> WEB-INF/lib directory of the mid-tier and imports some data into the
> Data Visualization Modules form.
>
> Run the CI Viewer installer on the linux box. If you don't have
> physical access/display capabilities on the linux box, set up X so
> that you can export your display to your local machine.
>
> Axton
>
> On 8/24/07, Shyam Attavar <[EMAIL PROTECTED]> wrote:
>> **
>>
>> Dear listers,
>>
>> I have to get the CI Viewer working by Monday and was wondering if
>> anyone
>> has the following environment and how did you get the CI Viewer
>> working
>> in
>> such an environment
>>
>> Oracle 10gR2 on Linux Cluster
>> AR Server 7.0.1 Patch 2 with CMDB 2.0.1 Patch 3 on Windows 2003
>> Enterprise
>> Server
>> AR Mid-tier 7.0.1 Patch 2 on Red Hat Linux ES (AS)
>>
>> Since the CI Viewer is driven via the mid-tier even when accessing
>> from
>> Remedy User Tool, I have to have the CI Viewer installed on the Linux
>> box
>> where the mid-tier is running.
>>
>> I already have a ticket open with Support. However, I thought of
>> checking
>> the list, just in case someone has come across this scenario and
>> already
>> solved it.
>>
>> Thanks in advance.
>>
>> Regards,
>> --
>> Shyam __20060125_______________________This posting was
>> submitted with HTML in it___
>
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