Hi List,
We change our email from SMTP to MAPI protocol and have checked all
requirements for the profile, domain account according to Remedy's
documentation more than once, but still could not make it work, and got
the following errors when running the email engine in the debug mode.
could any one has encountered this before and/or some ideas why we get
these kind of exceptions, is something wrong with the MSMAPI32.DLL or
something else:
DEBUG: getProvider() returning
javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITra
nsport,[EMAIL PROTECTED]
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
PC=0x394034D
Function=DeinitMapiUtil+0x89
Library=C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL
Current Java thread:
at com.remedy.mail.mapi.MAPINative.getMessageTo(Native Method)
- locked <0x144f8520> (a java.lang.Class)
at
com.remedy.mail.mapi.MAPIMessage.getHeader(MAPIMessage.java:49)
at
javax.mail.internet.MimeMessage.getAddressHeader(MimeMessage.java:656)
at
javax.mail.internet.MimeMessage.getRecipients(MimeMessage.java:482)
at
com.remedy.arsys.emaildaemon.ReceiverModule.logMessage(ReceiverModule.ja
va:381)
at
com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:2
04)
- locked <0x105b4b40> (a java.lang.Object)
at
com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Unknown Source)
Thanks!
Jerry
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