Gary and Dave and Chris et al, Submitter mode locked is only needed to allow a "guest" user (Read Only) the ability to modify a record created by them.
Allow anyone to submit checkbox opens the field up so no permissions restrict creation of a record. Any permissions settings are for View and Change. The following is assumed: Submitter mode locked and proper fields set to Allow anyone to submit Fixed - Create + Modify Float - Create + Modify(may be blocked if a token is not free) Read - Create and Modify only the record(s) you created Read Restricted - Create only If you turn Submitter mode locked OFF Read and Read Restricted function the same. They can create records but cannot modify them. HTH, John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, August 27, 2007 2:14 PM To: [email protected] Subject: Re: Submitting a record with a read license Yes, in order for a user without a license to submit a ticket, you must have all fields in which they will be entering data marked as "Allow any user to submit." You must also have submitter mode locked (which you have). If you still get errors after that, please post the error message to the list so we can get a better idea. The messages, although vague, sometimes can clue us in on what is going unexpected. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Chris Sent: Monday, August 27, 2007 1:11 PM To: [email protected] Subject: Re: Submitting a record with a read license Nope, not on a single one >< Should that do it? Thanks for the response- Chris -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, August 27, 2007 2:09 PM To: [email protected] Subject: Re: Submitting a record with a read license Do you have "Allow any user to submit" checked on each field in which they are trying to enter data? Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Chris Sent: Monday, August 27, 2007 1:04 PM To: [email protected] Subject: Submitting a record with a read license ** Hey everyone- It's my understanding that anyone with a login should be able to submit a record without having a floating license. However, I have created a form and when people who only have a read license try and submit it, they get an error. Do they need to have a floating license that just doesn't get consumed? Submitter mode is set to Locked. ARS 6.3 Oracle 10g RHEL server Thanks, Chris __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
