Hello Listers,

        First the details:

        AR Server:  6.03.00 patch 015
        O/S:        SunOS 5.9
        DB:         Oracle 9.2.0.5.0
        HD:         6.3


I was hoping someone could point me in the right direction. I have set up an AL Guide to provide an extra entry point for a different view of the support console of Help Desk for certain users, as I was unable to get the entry points working for different views as the advanced development guide said should work.

I used the advanced development guide instructions for setting this up, and well, it works...kinda to well :P

What happens is when I click on the entry point link that was created, my form opens up, in the view I want. But two forms open up instead of just one. I have checked the logs, and do not see anything specific that may be causing this, so I was wondering if anyone has seen this before and what the fix was.

I am still digging into this myself, and if I find the answer, I will post it to the list for future reference.

Best Regards,
Michael Hirst
University of Arizona
CCIT, Computing and Network Support
520-621-0867

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