Yeah, see, that's the problem. People at BMC keep SAYING there will be a solution offerred, but when I compare what I hear with what I see, there's a disconnect. And one can't use software that one only hears about.
Rick On 8/31/07, Bob Rowe <[EMAIL PROTECTED]> wrote: > According to BMC Education as of last March, yes, it will work. And we're > going to be counting on it. We are in the planning stage at the moment, but > we figure this will be the best way to go until all the local organizations > using and planning to be using our Remedy installation will be on-board with > ITIL best practices. > > You will need the latest release and patch of ARS 7, the latest patch for > ITSM 6 and the latest release and patch for the CMDB. > > On 8/30/07, Rick Cook <[EMAIL PROTECTED]> wrote: > > > > ** Theoretically, it can work. It just takes a modification of how ITSM 6 > > interacts with the different CDM in v2.0. If you're experienced enough > > with both HD 7 and CMDB to be comfortable doing that, then there is no > patch > > or white paper necessary. If you aren't, there was supposed to be a white > > paper issued to lead one through that process. > > > > I have been waiting for such a promised white paper for about a year now, > > but it seems to be no longer on the radar, or I think it would be out. > You > > may be on your own for this one. > > > > Rick > > > > On 8/30/07, Run4Life &Win <[EMAIL PROTECTED]> wrote: > > > > > > ** Dear Experts > > > > > > Please share you experience & information on this compatibility > > > > > > Can we make CMDB 2.0 work with ITSM 6.0 on ARS 7.x platform > > > > > > > > > and if posible please share any link or white paper on the same > > > > > > Warm Regards > > > Himanshu > > > > > __20060125_______________________This posting was submitted with HTML in > > it___ > > > > > > -- > Bob Rowe, Remedy Action Request System Development and Administration > [EMAIL PROTECTED] > "The golden rule is to test everything in the light of reason and > experience, no matter from where it comes." > Mohandas K. Gandhi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
