Pascal,
If the server is not licensed and you have more then 1k records, which could be causing the error you are seeing I think you need to get that new 6.3 server licensed. Howard On 9/4/07, Tournier, Pascal <[EMAIL PROTECTED]> wrote: > > ** > > Hi, > > I'm currently running Remedy ARS version 5.01.02 on oracle database 8.1based > on HP UX > 11.11. I've created a new Oracle instance version 9 release 2i and tried > to upgrade Remedy ARS version 6.3 but during the Remedy installation > everything was working fine until the script tried to restart the remedy > application were I get the following error : > > Starting /opt/REMEDY/ars/nespolo/bin/armonitor > > Starting the AR System Server: Tue Sep 4 09:14:15 METDST 2007 > > (ARNOTE 0) > > AR Monitor version 6.03.00 started. > > (ARNOTE 0) > > AR Monitor started. > > Action Request System(R) Server Version 6.03.00 > > Remedy, a BMC Software company. > > Copyright (c) 1991 - 2005 BMC Software, Inc. > > All rights reserved. > > 390600 : This version of the Action Request System(R) is ready for use or > evaluation without purchasing or activating an authorization key. > > For unlimited capabilities, contact your sales representative. (ARNOTE 27) > > 390600 : The database is not the expected version (may need to run upgrade > program) (ARERR 36) > > 390600 : AR System server terminated -- fatal error encountered (ARNOTE > 21) > > (ARNOTE 0) > > Unable to receive indication that server is up. > > (ARNOTE 0) > > Server (pid:7351) died with 65280. > > Terminating AR System install on signal as user requested ... > > And now, nothing is working anymore... furthermore it seems that several > process > are working and he tries to connect to the database, so I get sometimes the > following error at the prompt : > > Cannot establish a network connection to the AR System server (nespolo (0) > : RPC: Program not registered) ARERR - 90 > > AR System Application server terminated -- fatal error encountered > (ARAPPNOTE 4501) > > (ARNOTE 0) > > Server (pid:19887) died with 65280. > > Action Request System(R) AR System Application Command Dispatcher > Version 6.03.00 > > Remedy, a BMC Software company. > > Copyright (c) 1998 - 2005 BMC Software, Inc. > > All rights reserved. > > Thanks > > Regards > > Pascal > __20060125_______________________This posting was submitted with HTML in > it___ -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

