This week I downloaded from the patches section the ITSM patch 5 installer,
which is supposed to be one monolithic installer to patch all installed ITSM
apps in one go. I ran this installer against a "latest version" ARS 7.0.1
patch 4 server. It would stop and hang and do nothing for hours, and
finally I
ran the installer with "force errors" and it ran for hours before it announced
it had updated the CMDB, and shortly after the reboot, quit with a
fatal error.
There isn't any further information in the logs for this, and it had thrown 7
errors during the installation it did do. Now I have no way to tell
whether my
ITSM is patched, unpatched, dead, half dead, or just the CMDB got upgraded.
Anyone else have any information on this ? The readmes on it are relatively
uninformative.
Regards,
Louise van Hine
KTSL, Limited
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers
Are"
