Serouche,

Is the $CC list$ the list of valid email address from the text file?
Is the $Field B$ the field in which the user enters data. Might there be
more than one email address entered in $Field B$?

Thanks,


Gary Opela, Jr

Sr. Remedy Developer

Leader Communications, Inc.

405 736 3211


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
Sent: Wednesday, September 05, 2007 9:19 AM
To: [email protected]
Subject: Re: how to read the whole content of a drop-down menu

well if I try $CC list$ = $Field B$ that works
but if try (("%" + $CC list$ ) + "%") LIKE $Field B$ that doesn't work.
My guess is that $CC list$ contains one string per line.
So my concern now is how to make this field be red as one string. The 
$PROCESS$ of course doesn't work on the web.
Any help ?


Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
> Yes, it should work.  If you format the LIKE statement correctly, it
> should work.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
> Sent: Wednesday, September 05, 2007 8:16 AM
> To: [email protected]
> Subject: Re: how to read the whole content of a drop-down menu
>
> many thanks for this feedback. I believe it will most probably work
this
>
> way.
> How ever, I am working on something pretty close to this idea. And I
am 
> encountering a problem which I believe I will also have when trying
your
>
> solution.
> It is the following:
> in the field where users type in, they insert email addresses. They do

> so by typing each email address on a new line. And at the moment what
I 
> don't get the Remedy do is to compare correctly something like (("%" +

> $CC list$) + "%") with the $mailing-list$ field.
> That doesn't simply work. I am wondering whether this is my mistake 
> somewhere or this because of the every line on my original field ?!? 
> Will it work correctly with the solution you are giving ??
> ...
> Serouche
>
>
>
>
> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>   
>> Does this have to stay as a file? If not, save a copy of the file as
a
>> CSV.  Then create a new support form with one field on it.  Call that
>> field "Email" or whatever you want.  Use the import tool to import
the
>> email addresses in the file (which is now a CSV) into the form.  Now
>>     
> you
>   
>> have one Remedy record for every entry in the file.
>>
>> Now just automate what you want to do with workflow.  Put a hidden
>>     
> field
>   
>> under your character field on form B, and on Submit (or whatever
event
>> you want), do a SET FIELDS.  Set the hidden field if...
>>
>> Character Field on Form B = Record in New Form You Just Created
>>
>> Then have a second active link that throws an error if the hidden
>>     
> field
>   
>> is not null.
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>> Sent: Wednesday, September 05, 2007 7:54 AM
>> To: [email protected]
>> Subject: Re: how to read the whole content of a drop-down menu
>>
>> what I mean is that Remedy users type in what they are by policy not 
>> allowed to type i.e mailing-lists
>> these mailing-lists are in a file outside the Remedy
>> so my problem is: how can I make the Remedy read the file, compare
the
>>     
>
>   
>> content with what people type. And every time a user type in
something
>>     
>
>   
>> which is found in that file, the Remedy should say "error guy !"
>> The file is about 900 lines with one value per line. Of course I
could
>>     
>
>   
>> change the format of the file (still being always on my Unix box).
>> The field where people type in is a character field.
>> Any help ?
>>
>>
>>
>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>   
>>     
>>> What do you mean by "...bounce people from adding mailing-lists into

>>> the CC list field"? Do you mean you want to force people to use the
>>> values as presented in the menu and prevent them from typing stuff
>>>       
> in?
>   
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>>> Sent: Wednesday, September 05, 2007 2:43 AM
>>> To: [email protected]
>>> Subject: Re: how to read the whole content of a drop-down menu
>>>
>>> maybe I shall give more details on my problem and the situation:
>>> I have a file with a list of mailing-lists
>>> I have created a form (A) with one character field which reads the
>>>     
>>>       
>> file 
>>   
>>     
>>> and displays it as a menu
>>> I have another form (B) with a character field where people add
>>>       
> emails
>   
>>>     
>>>       
>>   
>>     
>>> (CC list).
>>> What I'd like to do is to bounce people from adding mailing-lists
>>>       
> into
>   
>>>     
>>>       
>>   
>>     
>>> the CC list field. :-)
>>> ...
>>> I can't get it :-(
>>> ...
>>> any help ?
>>> Thanks
>>> Serouche
>>>
>>>
>>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>>   
>>>     
>>>       
>>>> Or better yet, create a form specifically for the menu items and
>>>>         
> then
>   
>>>> importing the items from the file into the form? Then field
>>>>       
>>>>         
>> validation
>>   
>>     
>>>> is extremely easy...and you don't have nitnoid separate files to
>>>> maintain.
>>>>
>>>> -----Original Message-----
>>>> From: Action Request System discussion list(ARSList)
>>>> [mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
>>>> Sent: Tuesday, September 04, 2007 12:24 PM
>>>> To: [email protected]
>>>> Subject: Re: how to read the whole content of a drop-down menu
>>>>
>>>> ** 
>>>> Have you tried pulling the file that your menu reads from into an
>>>> unlimited length, display only field and then using string
functions
>>>> (such as STRSTR) to find if the value entered is in the list? 
>>>>
>>>> If that doesn't work maybe a run process utilizing grep or find? 
>>>>
>>>> Thad Esser
>>>> Remedy Developer
>>>> "Argue for your limitations, and sure enough, they're yours."--
>>>>     
>>>>       
>>>>         
>>> Richard
>>>   
>>>     
>>>       
>>>> Bach 
>>>>
>>>>
>>>>
>>>> "Serouche Rahimpour" <[EMAIL PROTECTED]> 
>>>> Sent by: "Action Request System discussion list(ARSList)"
>>>> <[email protected]> 
>>>>
>>>> 09/04/2007 08:33 AM 
>>>> Please respond to
>>>> [email protected]
>>>>
>>>> To
>>>> [email protected] 
>>>> cc
>>>> Subject
>>>> Re: how to read the whole content of a drop-down menu
>>>>
>>>>    
>>>>
>>>>
>>>>
>>>>
>>>> I just tried with $MENU$ and the browser (because it has to be on
>>>>         
> the
>   
>>>>       
>>>>         
>>   
>>     
>>>> web) returns $MENU$ in the field.
>>>> I checked afterwards in the Admin tool. It has corrected $MENU$ for
>>>> "$MENU$"
>>>> Another idea ?
>>>>
>>>>
>>>> Kaiser Norm E CIV USAF 96 CS/SCCE wrote:
>>>>   
>>>>     
>>>>       
>>>>         
>>>>> I'm not sure if it works with menus built from external files, but
>>>>>     
>>>>>       
>>>>>         
>>>>>           
>>>> have
>>>>   
>>>>     
>>>>       
>>>>         
>>>>> you tried $MENU$?
>>>>>
>>>>> -----Original Message-----
>>>>> From: Action Request System discussion list(ARSList)
>>>>> [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour
>>>>> Sent: Tuesday, September 04, 2007 10:19 AM
>>>>> To: [email protected]
>>>>> Subject: how to read the whole content of a drop-down menu
>>>>>
>>>>> hi,
>>>>>
>>>>> let say I have a drop-down menu which values come from a Menu
which
>>>>>           
>
>   
>>>>> reads itself from a file.
>>>>> Let say on another form I have a character field and I want to
>>>>>           
> check
>   
>>>>>     
>>>>>       
>>>>>         
>>>>>           
>>>> the
>>>>   
>>>>     
>>>>       
>>>>         
>>>>> content of this field (what users type in) is or is not in the
>>>>>     
>>>>>       
>>>>>         
>>>>>           
>>>> drop-down
>>>>   
>>>>     
>>>>       
>>>>         
>>>>> menu.
>>>>> I tried with different filters and AL but each time I am not able
>>>>>           
> to
>   
>>>>>         
>>>>>           
>>   
>>     
>>>>> read the whole list (about 900 entries in the drop-down list.)
>>>>> Any idea/help/questions?
>>>>> Many thanks.
>>>>> Cheers
>>>>> Serouche
>>>>>
>>>>>
>>>>>     
>>>>>       
>>>>>         
>>>>>           
>
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