What permissions you have are based on your currently selected ID. Go in to "Manage Support IDs" and select another ID as your current ID for the session. It reverts to primary when you login again but should work for now. --------------------- Kelly Deaver [EMAIL PROTECTED]
> -------- Original Message -------- > Subject: Re: BMC Support Site - No Support ID? > From: "Wheeler, Dylan" <[EMAIL PROTECTED]> > Date: Tue, September 04, 2007 3:23 pm > To: [email protected] > > Thanks guys, > I found out that our support contact ran out and we're still negotiating > the renewal with our support vendor. Weird though, I guess BMC decided > to blow out my other 3 contract id's as well? I know they are still > active. Ah well. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter > Sent: Tuesday, September 04, 2007 9:55 AM > To: [email protected] > Subject: Re: BMC Support Site - No Support ID? > > > ** > I just downloaded 7.0.1 patch 4 (solaris) with no issues. > > Howard > > > On 9/4/07, Wheeler, Dylan <[EMAIL PROTECTED]> wrote: > > ** > Hi all, > Anyone having problems maneuvering around the BMC > support site today? > I logged in this morning and promptly got this message > > Appropriate Subscription is required to access the page > requested > > I can't do anything in there. Any page I try and access > I get that error. I had 4 contract id's associated with my account last > week. So either there's a problem with the site or they decided to strip > my id's heh. > > ------------- > > Dylan Wheeler > Production Control Analyst Principal > IT Operations > Downey Savings & Loan Association, F.A. > Email: [EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]> > > This message and any attachments are for the intended > recipient(s) only and may contain privileged, confidential and/or > proprietary information about Downey Savings or its customers, which > Downey Savings does not intend to disclose to the public. If you > received this message by mistake, please notify the sender by reply > e-mail and delete the message and attachments. > > > __20060125_______________________This posting was > submitted with HTML in it___ > > > > > -- > Howard Richter > > Remedy ServiceDesk Manager > CedarCrestone Managed Services Center > > [EMAIL PROTECTED] > __20060125_______________________This posting was submitted with HTML in > it___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
