**

Hi Kevin,

 

I did the same below but still tasks notification not going out , can you 
advice please.

 

Regards,

Ramy

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Kevin Shaffer
Sent: Thursday, September 06, 2007 3:21 AM
To: [email protected]
Subject: Re: Task Notification By Email - Urgent

 

This may be resolved in later patches but I had the same issue when SD 7 was 
first released.

 

There's a filter that calls a notification message tag that has the wrong name 
it. The filter is called: TMS:TAS:Notification_AssignedToGroup_CallGUIDE

 

This filter performs a Set Fields Action as described below:

z1D Notification Message Tag = TMS_Assigned_Group

 

The issue is that the actual Notification Message Tag in the SYS:Notification 
Messages form is called: TMS_TAS_Assigned_Group.

This mis-match will cause the notification to fail to generate an email.

 

I resolved my issue by modifying the 1st Set Field action so that the z1D 
Notification Message Tag = TMS_TAS_Assigned_Group


HTH

 

________________________________

Date: Wed, 5 Sep 2007 17:47:11 -0500
From: [EMAIL PROTECTED]
Subject: Re: Task Notification By Email - Urgent
To: [email protected]

** 

Check "NTE:CFG-Notification Events" form and modify there the value.

If don't work create manual entry for each one.

 

Pedro

MX

 

On 9/5/07, Rami S Ayoub <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: 

** 

**
Hi List,
 
I'm Facing problem with Task Notification by email its only sending Alert which 
I have configure the default notification Email for the Support also I have 
create new record for in CTM: People for the Task Assignment , I have sent to 
BMC ticket and they update me its bug , there is anyway to make the 
notification go out for the tasks by email 
 
SD version 7x
 
Regards,
Rami

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