Hello all,
I've been running SLM 7.0.3 for a month now with SLA's
in place that are working quite well based on the OOB
'Incident Resulution' templates for Measurement.
But, as soon as I try modify the 'Stop When'
qualaifcation, things break. The Service Target will
remain as 'In Process' no matter what I do. This
takes place for Service Target qualifications using
the templates or using non-template qualifications.
The 'Start When' logic seems fine and attaches
whenever I want. This problem only exists on the
stop.
Has anyone come accross this?
Troy
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