I wasn't aware that it did this, either, but there is a very significant
difference between...

!= ''

And...

IS NOT NULL

In terms of databases.

I would think if the Midtier is doing this, it's a problem.

Norm

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr
OC-ALC/ITMA
Sent: Friday, September 07, 2007 3:00 PM
To: [email protected]
Subject: Re: 6.3 Mid Tier Search Question

I can't explain this, but have run into things similar to this before.
You can try != "" instead of != $NULL$ in the mid-tier and see if that
works. It may not, as what you are seeing is a little different than
what I've seen before.

Thanks,


Gary Opela, Jr

Sr. Remedy Developer

Leader Communications, Inc.

405 736 3211


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shawn Stonequist
Sent: Friday, September 07, 2007 2:57 PM
To: [email protected]
Subject: 6.3 Mid Tier Search Question

Listers,

I implore your help once again!!!

We just setup Mid Tier, so please forgive what may be a silly question.

Once of the things that we found (but can't explain), is that it seems
that
the $NULL$ keyword works differently.

For instance, while running a search with the NULL keyword in a
particular
field (specifically, "!=$NULL$"), there were 0 results returned.

When we did the same in the User Client, or used the Advanced Search
(for
both User & Mid Tier), then we received 277 results.

After investigating the logs, we found that by using the Fields on Mid
Tier,
the SQL did:
"   Table.Field != ''   "

Using the same logs, and running the search by Advanced Search or the
User
client, we found that the SQL did:

"   Table.Field IS NOT NULL   "

Is there a reason for this that anyone is aware of? Is there a way to
make
it "behave" itself (sorry, bad pun)?

HUGE thx in advance!!!!
Shawn Stonequist
EMNS Inc.
Remedy/MidTier 6.3

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