David, David, thanks so much for your reply ...
Do you know if FTS 7.0.1 (SS 5.3) was specifically tested by BMC in an environment like ours which is: ---UNIX (HP-UX B.11.11) with ---Oracle (10.2.0.3.0 64 bit) ---NOT using Unicode Sure appreciate your help. Thx, Betsy McCullough Allergan, Inc. IS - Global Applications Development & Support Tel. 714.246.4240 Fax 714.246.2418 [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Friday, September 07, 2007 5:02 PM To: [email protected] Subject: Re: What Version of New FTS (Hummingbird SearchServer) Works with ARServer 7.0.1? I don't think 7.1.00 FTS will work with AR System 7.0.01 server since the libraries have been updated in SS 6.0. It certainly wouldn't be supported and would be considered "unconfirmed" even if it did work. BMC didn't do any forward compatibility testing with FTS (i.e. 7.0.01 Server with 7.1.00 FTS). It was expected that if you needed FTS 7.1.00 that you'd update the server at the same time. I'll make a note to update this in the compatibility matrix during the next revision of the matrix to make this more clear. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Betsy McCullough Sent: Friday, September 07, 2007 3:44 PM To: [email protected] Subject: What Version of New FTS (Hummingbird SearchServer) Works with ARServer 7.0.1? Hello, all! Will the newest FTS (Hummingbird SearchServer 60) work with the ARServer 7.0.1 in a UNIX environment? Based upon the EPD installer files that BMC has out on their website: --SearchServer 53 files for UNIX are provided for ARS 7.0.01 --SearchServer 60 files for UNIX are provided for ARS 7.1.00 I ask because BMC Tech Support provided us install instructions today from the ARS 7.1.00 Installing manual claiming that they are the instructions for ARS 7.0.1. We have been working over a week now to get our ARS 7.0.1 system to come up with FTS and still no luck. (My posting on this yesterday was: "ARServer 7.0.1 Dies Repeatedly After Installing New FTS (Hummingbird)".) Thanks in advance ... if you can help, Betsy McCullough Allergan, Inc. IS - Global Applications Development & Support Tel. 714.246.4240 Fax 714.246.2418 [EMAIL PROTECTED] -- View this message in context: http://www.nabble.com/What-Version-of-New-FTS-%28Hummingbird-SearchServe r%29-Works-with-ARServer-7.0.1--tf4404167.html#a12564534 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
