Hi Appajee,
I have tried the steps given below. But still I am facing the same issue. Thanks &Regards, Gopala Krishna.Peela ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Papolu, Appajee Sent: Friday, September 07, 2007 11:57 PM To: [email protected] Subject: Re: Error: Plug-In server is not responding Hi This is a "loopback" scenario - client issues a call to Server; AR System delegates call to a plug-in; which in turn calls back the Server again. You should configure your Server as noted (in the "Configuring ... " document) Plugin-Loopback-RPC-Socket: The RPC socket number for the private server queue to which loopback plug-in API calls should be directed. The acceptable values are in the following ranges: 390621-390634, 390636-390669, and 390680-390694. Loopback plug-ins (like the Report Creator plug-in) that make calls back into AR System, will use this value to determine the queue to request. By default, the API calls that the plug-in makes are directed to a queue that corresponds with the call type. To be effective, the server must be configured to have the designated private queue for this setting. So, try some thing as below: - Stop your AR Server - Open your ar.cfg and add the following two lines (or, alter existing content to reflect some thing similar to below) Private-RPC-Socket: 390621 2 2 Plugin-Loopback-RPC-Socket: 390621 - Restart your AR Server - Try your test scenario. It should work better even when the plug-in issues calls back to the same AR Server. Regards Appajee PS: this feature is at least available in 7.0 & greater, I am not quite sure whether it was originally introduced in 6.3 or before. Give a quick try; if things don't work quite right, I can try digging around some more on this. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gopala Krishna Peela Sent: Friday, September 07, 2007 8:54 AM To: [email protected] Subject: Error: Plug-In server is not responding HI, Please find below failure scenario where I have been facing issues with remedy-.net integration. Failure Scenario 1. Calling .NET Web Service from ARS Filter 2. There are .NET API Calls in .NET Web Service for Getting Entry and Creating Entry (ARS filter and .NET Remedy API calls are belongs to same Server). I am getting below error while execution of the above 2 steps even the API Calls executed successfully. ARERR [8939] The AR System Plug-In server is not responding. Cannot connect to the system at this time. Contact your AR System Administrator for assistance. How to avoid the above error from the application. Success Scenario 1. Calling .NET Web Service from ARS Filter 2. There are .NET API Calls in .NET Web Service for Getting Entry and Creating Entry (ARS filter belongs to one server and .NET Remedy API calls made on different Server). Please help me on solving this issue. Thanks &Regards, Gopala Krishna.Peela ------------------------------------------------------------------------ --------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ------------------------------------------------------------------------ --------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. __20060125_______________________This posting was submitted with HTML in it___ --------------------------------------------------------------------------------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
